Shipping & Returns
We carefully do our best to deliver the order to you as soon as possible. Orders placed on weekdays before 12:00 noon, we try to ship the same day. However, we do not always succeed in doing so, sometimes products are not in stock and then the delivery of your order may take a little longer. On the product page is an indication of the delivery time. Should we for any reason not meet this delivery time, we will of course inform you as soon as possible.
The listed prices do not include shipping costs. Shipping costs are:
€3,95 for orders that fit through the mailbox within the Netherlands
€5,95 for orders under €50,- within the Netherlands and Belgium.
Free for orders from €50,-
For shipping costs outside the Netherlands, please contact us for costs.
Delivery is via the letter carrier or parcel delivery service of GLS. In general, delivery will take place the next working day between 9:00 and 18:00. Unfortunately, we cannot guarantee the time of delivery.
You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then be credited for the full order amount including shipping costs. Only the return costs from your home to the store are for your own account. These return costs are the same as the shipping costs mentioned above. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at [email protected]. We will then refund the order amount due within 14 days of notification of your return provided the product has already been received in good order.